Creating Utilisation
A wellbeing space needs to do more than look good. It needs to be used. We focus on creating environments, services and programmes that encourage regular participation and make wellbeing an accessible part of the working day.
Creating Spaces People Actually Use
Successful utilisation starts with understanding the people who will use the space. We use participation data, member feedback and ongoing engagement to understand demand and continually shape the offer around how people actually use the facility.
How We Drive Utilisation
Accessibility
Making the wellbeing offer easy to understand, access and use, with clear joining processes, booking systems, timetables and facility information.
Programming
Creating varied and relevant programmes that provide different ways for people to engage, from classes and open gym access to coaching, events and specialist wellbeing services.
Flexibility
Adapting timetables, activities and services as usage patterns develop to ensure the offer continues to reflect the needs of the workplace.
Facility Management
Providing consistent day to day management to ensure the environment remains welcoming, professional, well maintained and ready to use.
Participation
Monitoring attendance and usage patterns to understand which services are performing well and where opportunities exist to increase participation.
Continuous Development
Using data, feedback and regular programme reviews to evolve the offer rather than allowing the facility to remain static.
Utilisation in Action
We monitor how wellbeing spaces are being used throughout the programme, including membership, attendance, class participation, facility usage and demand across different services.
This gives our clients a clearer understanding of how their wellbeing amenity is performing and allows us to make informed changes that support long term use.
Making Wellbeing Spaces Work
Talk to UR Wellbeing about creating and operating a wellbeing environment designed around the people who will actually use it.